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I can't take the test!?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

When I try and take the Google Ad Words test it says I'm using the Incorrect Google account. "You are signed into a different Google account than the one authorised to take the exam." But the Primary email I used when I signed up is linked within my Google Gmail account. Please help :/

Re: I can't take the test!?

Badged Google Partner
# 2
Badged Google Partner

Jason,

Are you signing into the Google Partners platform? That is where tests are given these days.

https://www.google.com/partners/

 

Try Clearing cookies and login with email that you used to sign up for Google Partners, 

If you are in the Google Partners and still having issues - use the support info here.

https://support.google.com/partners/?hl=en#topic=3110975&contact=1

 

About Google Partners certification exams
https://support.google.com/partners/answer/3153810?hl=en

 

How to take the exams

To access the exams from your Partners account, follow these steps:

  1. Sign in to Partners at https://www.google.com/partners.
  2. Click Certifications to see your exam status. For example, you might see a message telling you how many exams you need to pass to get certified.
  3. Click See exams.
  4. Hover over the section of the exam that you'd like to take. Click Exam Details.
  5. Click Take exam to start taking the exam. Or, you can review the exam study materials linked to on this page.
Note

When you pass an exam, it might take up to 48 hours for your exam status to appear on the exam page.

 

===========

"You are signed into a different Google account than the one authorised to take the exam." But the Primary email I used when I signed up is linked within my Google Gmail account. Please help :/

 

Make sure you are in the Google Partners Platform.

https://support.google.com/partners/?hl=en#topic=3110975

 

 

If you have signed up for the Google Partners and having login issues.  Log out, Clear Cookies,  Log back in with the email address you used to sign up for Google Partners.

 

If issues persist with Google Partners. Use the Support drop downs here:

 

https://support.google.com/partners/?hl=en#topic=3110975&contact=1