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I can't access my shared adwords account

M S
Visitor ✭ ✭ ✭
# 1
M S
Visitor ✭ ✭ ✭

Hello, I have a problem with receiving access to the shared Adwords account. Another user sent me invitation e-mail and I received it, opened the link in it. I was redirected to the "Google Accounts" page, where I've checked "I have an email address and password I already use with Google services like AdSense, Gmail, YouTube, or Google+" and "I'd like to use my existing Google account for AdWords." After I've logged in it, I was redirected to the "Google Accounts" page again with the same question. But now, when I'm trying to input my e-mail, page says that this e-mail is already used for AdWords account. Link adwords.google.com redirects me to the same "Google Accounts" page, so I can't access shared AdWords Account.

Tell me please, what is my problem and what am I doing wrong. Thank you.

3 Expert replyverified_user

Re: I can't access my shared adwords account

Top Contributor
# 2
Top Contributor
Is that email already associated to an adwords account? If so you need to get a new email you can only have one email associated to one account at a time.

An alternative is you plan to be working with multiple accounts is a my client center http://www.google.com/adwords/myclientcenter/


Kim Clink, AdWords Top Contributor | Community Profile | Twitter | Clink Digital Marketing
Did you find any helpful responses or answers to your query? If yes, please mark it as the 'Best Answer.'

Re: I can't access my shared adwords account

M S
Visitor ✭ ✭ ✭
# 3
M S
Visitor ✭ ✭ ✭
That e-mail wasn't assosiated with adwords account. I binded it to adwords account on the page which I was redirected to from the invitation e-mail. The problem is, after binding, adwords.google.com link still redirects me to the login page thought I'm logged into my Gmail account.

Re: I can't access my shared adwords account

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

+1

 

Same problem.  Adwords shared accounts is broken.

Re: I can't access my shared adwords account

[ Edited ]
Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Same probleme here. Invitation link redirects to 'Create Google Account' page.

After login still no access to the shared account.

Re: I can't access my shared adwords account

Google Employee
# 6
Google Employee

Try to log out completely from all Google accounts, clear your cache and cookies and then sign back in. If that does not work we can try something else. 

Re: I can't access my shared adwords account

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Same here

Re: I can't access my shared adwords account

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
So I cannot share an AdWords account to an existing user right? Deactive won't do the trick?

Re: I can't access my shared adwords account

Community Manager
# 9
Community Manager
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