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I am running a click to call campaign...it says that it is sending calls but I am receiving 0?

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# 1
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Has anyone else had this problem when setting up? 

1 Expert replyverified_user

Re: I am running a click to call campaign...it says that it is sending calls but I am receiving 0?

[ Edited ]
Top Contributor
# 2
Top Contributor

Hello joshsnofire;

To me it sounds as a glitch connecting the call over the cellular network;

Do you see those clicks registered as "click to call"?

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: I am running a click to call campaign...it says that it is sending calls but I am receiving 0?

Top Contributor
# 3
Top Contributor

Hello again;

We received another report experiencing the same phenomenon / bug.

Where are you based? (In which country?)

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: I am running a click to call campaign...it says that it is sending calls but I am receiving 0?

Visitor ✭ ✭ ✭
# 4
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I am located in the US. 

 

If I look at stats from the last week in the main stats section, I am showing that my ad was clicked on 42 times. When I go to ad extensions it says that I was called 20 times and my phone actually rang 4 times. 

 

Where are you hearing that it is a glitch? 

Re: I am running a click to call campaign...it says that it is sending calls but I am receiving 0?

Top Contributor
# 5
Top Contributor

Here;

https://www.en.adwords-community.com/t5/Community-lounge/Google-Mobile-Click-to-Call/m-p/87198/highl...

 

But, as of the moment, this is unlikely to be a bug, since the time of posting, no further complaints received.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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