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I Don't see my ad

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello, 

 

I can see my ad when I search for keywords on browser of my phone. But I cannot see the same ad when searching on computer.

 

Please suggest how to resolve this.

 

Thank You

 

Shweta Gupta

1 Expert replyverified_user

Re: I Don't see my ad

Top Contributor
# 2
Top Contributor

Hi @shweta g,

 

Have you seen your ad at all on the computer? This list offers various possible explanations as to why you can't see your ad.

 

Considering that you can see the ad on your mobile though, it makes me think it could be one of two things:

 

1.) You've searched for the ad on the computer too many times in the past (as mentioned in that list).

 

or

 

2.) You have an ad blocker enabled on the computer.

 

Disregarding all the above for a moment... If you're worried that your ad isn't showing on computers / desktops at all, set your date range for the time that your ad has been running and then click on the Segment drop-down menu while on the Campaigns tab. Click on Device from the menu and you should then have the option to see whether desktops have been receiving impressions and / or clicks.


ScottyD, AdWords Top Contributor
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