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How to get back ownership of an account created under an MCC?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Our service provider originally setup our adword account under MCC I believe.  We want ownership back and are being told it can't be done.  Also, being told we will lose all history.  Is this correct?  Is there a way to get control of our account without losing our historical information?



1 Expert replyverified_user

Re: How to get back ownership of an account created under an MCC?

Top Contributor
# 2
Top Contributor

Hello ;

If you are the entity that opened the account, (i.e. signed the terms and conditions - TOS), and you granted management access to an agency (to run the account), you should be able to unlink the account from the MCC. (Unless the agency downgraded your access level, after had been granted administrative access. - (If they did so, you have - in my view - a ground to file a complaint - since, the TOS were signed by you, and as said, the account owner is the one accepted TOS.)


In any case; unlinking an account from MCC, or any other change in access levels, has no effect on the account history, account history is affected only when the account is closed.



Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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