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How to add my BBB rating as an ad extension?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

When I go to https://www.google.com/?gws_rd=ssl#q=snapper+mower+parts in the ads listed eReplacementparts.com was able to use their Better Business Bureau rating as an ad extension/format. When i try to add mine the URL is too long to add as a review extension. My URL is relatively the same length as their's but I still can't get it to add due to the length. Is there another way to add this?

1 Expert replyverified_user

Re: How to add my BBB rating as an ad extension?

Community Manager
# 2
Community Manager
Hi Angela,

The source URL can't exceed 1,024 characters - is yours longer than that?

Double-check and make sure you input that in the URL field. The character limit for review/source is much smaller, so you might've put the URL in there by accident.

Re: How to add my BBB rating as an ad extension?

Community Manager
# 3
Community Manager
Hi Angela A,

Can you post a screen shot of what you are seeing and trying to replicate?

The requirements for review extensions are as follows: the character count for your review text is combined with the source name character count and can’t exceed a combined 67 characters, so take that into account as you choose how to format and phrase the review text and Source.

Kathleen