AdWords
4.5K members online now
4.5K members online now
Get started with AdWords - learn the basics to get set up for success
Guide Me
star_border
Reply

Having problems with keyword planner

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

I keep receiving the following message when I try to use keyword planner: "Oops! We can't display search volume charts. Please try again." 

 

I've tried clearing my cookies and cache and when I do that it will work for a little bit but then stop again. 

 

Any ideas on how to overcome this? Thanks

1 Expert replyverified_user

Re: Having problems with keyword planner

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭
I've been having the same issues since last week. Very, very frustrating.

Re: Having problems with keyword planner

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I am also receiving the same error message. Any solutions?

Re: Having problems with keyword planner

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Is your issue resolved? If yes, let me know how ...

Re: Having problems with keyword planner

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Nope, nothing at all from Google, in spite of several attempts to contact them.

Re: Having problems with keyword planner

Explorer ✭ ✭ ☆
# 6
Explorer ✭ ✭ ☆
I was facing the same problem till yesterday, today i am able to use the planner properly.

Re: Having problems with keyword planner

Explorer ✭ ✭ ☆
# 7
Explorer ✭ ✭ ☆

Hi All,

 

I guess below are the possible reasons why Keyword planner showing the error.

 

1. First Check you enabled any ad blockers or any other plugins installed in your reason, in most of the cases removing or disable plugins will not show the error.

 

2. You have the same, or very similar, keywords in different campaigns.

 

3. You plan or keyword list contains similar keywords that you're getting traffic forecasts for.

 

Please share if you have any better suggestions.

 

Thanks,

Aravindhu. 

Re: Having problems with keyword planner

Rising Star
# 8
Rising Star
i have tried in different browser with no ad blocker and in different adwords account but the problem is same.

Regards
Archit, AdWords Rising Star, Community Profile
Did you find any helpful responses or answers to your query ? If yes, please mark it as the ‘Best Answer.’

Re: Having problems with keyword planner

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
Same issue. "Oops! We can't display search volume charts. Please try again." above the fold and "There was a problem retrieving ideas, please try again." below the fold.

Re: Having problems with keyword planner

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

It inexplicably started working again today. No idea why, but I'll take it I guess.