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Google has terrible customer service

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have an ad they won;t run and can't get anyone on the phone to explain it., Terrible customer service. Does anyone actually make any $ with keywords?

2 Expert replyverified_user

Re: Google has terrible customer service

Rising Star
# 2
Rising Star
Hi Todd,

Well my personal experience is they having some really good customer service. Have you tried connecting them through online chat?

Re: Google has terrible customer service

Top Contributor
# 3
Top Contributor
I'm sorry you haven't been able to get through to anyone on the phone - keep trying - or as Nisal suggests try the online chat - this is working very well.

but just a quick comment on your question - does anyone actually make any $ with [adwords] keywords?

Think about that for a moment..... AdWords is the biggest advertising platform in the world with massive incomes. It wouldn't be in the position it is in if it didn't work for advertisers.

That it isn't working for you is more likely down to how you are using the platform rather than the platform itself.... since it clearly is working for many, many advertisers.