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GSP problem

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there, 


I am experiencing some technical problems on my GSP interface. I have been unable to pull any reporting for a couple of days now as this message seems to appear when attempting to run a Criteria report. Please see the error message below.


Something timed out, we've reported this error to our servers, please refresh the page and try again.


Please assist. 



Re: GSP problem

Community Manager
# 2
Community Manager

Hi Christopher, 


Thanks for posting your issue here. I'm happy to help. Let's troubleshoot this together further. 


First, what date range are you trying to look at? Before mid-March 2014 or after Mid-March 2014? Depending on this I will guide you further.