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Extensions in the Ad Preview and Diagnosis Tool

Google Employee
# 1
Google Employee

I set up several ad extensions, but when I use the Ad Preview & Diagnosis Tool I don’t see my ad extension. What’ going on with my campaign? I want to show my extensions.

4 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by JulianaS (Google Employee)
September 2015

Re: Extensions in the Ad Preview and Diagnosis Tool

Google Employee
# 2
Google Employee
As an Online Specialist on the Google AdWords team, I've recently gotten a few questions regarding the above and wanted to provide some insight in case you ever find yourself in a similar scenario.

Ad extensions do not normally appear when using the Ad Preview tool, so no need to be alarmed if you aren’t seeing the extension in the tool. If you are interested in seeing whether or not your extensions are active and showing with ads, we recommend reviewing the statistics table within the Ad Extensions tab. Here you’ll also be able to segment data by ‘Click Type’ in order to see what part of the ad users are clicking (i.e. Headline, Sitelink, Get Direction, etc).

You can always perform a live search if you’re really eager to see the extensions displayed with the ads, but note, any live search you perform can affect your impression and CTR data.

Juliana S.

View solution in original post

Marked as Best Answer.
Solution
Accepted by JulianaS (Google Employee)
September 2015

Re: Extensions in the Ad Preview and Diagnosis Tool

Google Employee
# 2
Google Employee
As an Online Specialist on the Google AdWords team, I've recently gotten a few questions regarding the above and wanted to provide some insight in case you ever find yourself in a similar scenario.

Ad extensions do not normally appear when using the Ad Preview tool, so no need to be alarmed if you aren’t seeing the extension in the tool. If you are interested in seeing whether or not your extensions are active and showing with ads, we recommend reviewing the statistics table within the Ad Extensions tab. Here you’ll also be able to segment data by ‘Click Type’ in order to see what part of the ad users are clicking (i.e. Headline, Sitelink, Get Direction, etc).

You can always perform a live search if you’re really eager to see the extensions displayed with the ads, but note, any live search you perform can affect your impression and CTR data.

Juliana S.

Re: Extensions in the Ad Preview and Diagnosis Tool

Google Employee
# 3
Google Employee
Hi Juliana and Carissa,

Thanks for posting a good question with an informative answer!

Re: Extensions in the Ad Preview and Diagnosis Tool

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
ok remember that ad preview only show 90% of ad REASONS insufficient space, be sure to check and see if your extensions are approved

Re: Extensions in the Ad Preview and Diagnosis Tool

Community Manager
# 5
Community Manager
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