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Expandable Ads not supported?

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# 1
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I created an ad in Google Web Designer using one of their templates.  Now when I try to load to Adwords, it says that Expandable ads are not supported....but I used their template?!?  Is this right?  Any way around this error?

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Expandable Ads not supported?

Top Contributor
# 2
Top Contributor

Hi @Kelly M

 

Expandable ads are not supported in AdWords at the moment. It is served through DoubleClick platform. The Google Web Designer app lets you create ads for DoubleClick platform as well, that's how you see the option to create it there. 

 

However, expandable Video ads are supported in AdWords and can be created through Ad Gallery section of the AdWords interface. 

 

Thanks
Ratan Jha

 


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