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Elements of the ad are the wrong dimension

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am trying to upload an ad that I created in Web designer into Google Adwords. It tells me that the image within the ads are a the wrong dimensions? there are 4 image elements within the ad, the background image, a logo and 2 other images that are animated.

The background image is 250x300 exactly so apparently causes no problems, the logo is not mentioned but it cannot upload the 2 other images because they are the wrong dimensions.

Do all the elements of the ad need to be 250x300 if that is the size of the ad? And if so why did the logo not cause problems.

Thanks!

1 Expert replyverified_user

Elements of the ad are the wrong dimension

Top Contributor
# 2
Top Contributor

Hi Tim,

Can you link the package that you're trying to upload so I can take a look in GWD?