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Disapproved item: Image not available

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi! I uploaded product data to Business Data under Shared library, haft of them were approved, the rest were disaproved with reason "Disapproved Image not available". I checked the "Image URL" and it works normally. Here is the "Image URL" which was disaprroved : http://hk.hoadoi.com/Images/Products/Thumbnail/e56d57cd-e310-45cc-9a76-247578891c11.jpg

Please could anyone let me know what wrong it is. Thanks a lot.

 

 

1 Expert replyverified_user

Re: Disapproved item: Image not available

Top Contributor
# 2
Top Contributor
Hi Thuy N,

Check your robots.txt file. You are blocking Googlebot-Image from crawling your site. This is the most likely answer to your question. Googlebot-Image must be able to crawl the image to verify it exists.

I've had this problem with GMC feeds. I'm thinking the same applies to uploaded product data. Try removing the first 2 lines of the robots.txt file and resubmit your product data.

Best of Luck!

Pete
petebardo -- Deadhead doing AdWords

Re: Disapproved item: Image not available

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
They were all approved althought I didn't change anything. Thanks anyway Pete

Re: Disapproved item: Image not available

Top Contributor
# 4
Top Contributor
Good deal, Thuy N. It remains a mystery!
petebardo -- Deadhead doing AdWords