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Disapproved call extension

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# 1
Visitor ✭ ✭ ✭

Hi, The call extention box keeps disappearing for my add,meaning I get no calls. On inspection its because my call extension numbers keep getting disapproved. All calls are forwarded from different areas to one location, not sure if that would have anything to do with it.

1 Expert replyverified_user

Re: Disapproved call extension

Top Contributor
# 2
Top Contributor

Hi @Harrison K,

 

Welcome to AdWords Community.

 

Did you check the documentation on AdWords Call Extension Verification? Here's the link for your reference - 

https://support.google.com/adwords/answer/6099637?vid=1-635769556613142081-804587857

 

One more thing, as long as you comply with the policies, calls being forwarded to a particular number should not be a problem. Google only verifies that business in question owns the numbers used in call extensions. 

 

Thanks
Ratan Jha

 


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