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Creating new filters

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have full management permissions and have previously created filters. Suddenly I can only use existing filters, the Create new option is greyed out. Can anyone suggest why?

1 Expert replyverified_user

Re: Creating new filters

Top Contributor
# 2
Top Contributor
Hi Quilters,
Can you check and make sure that you have admin access in the access page?
Is this your own account or a clients account? Are you accessing via MCC?

Re: Creating new filters

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Dave
Thanks for following up. Yes I have access and yes this is my own account but my knowledge is limited. I'm a hobbyist and learning as I go. I don't know what MCC stands for unless it's Marylebone Cricket Club!