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Conversations not being captured

Follower ✭ ☆ ☆
# 1
Follower ✭ ☆ ☆

Hi all,

I am running some campaigns at the moment and the conversions information is not being captured. I receive the email notifications with the lead information but when I check the information on Adwords it shows 0 on the adgroups conversion. Any idea why this is happening?

 

Kind regards,

Ana

1 Expert replyverified_user

Conversations not being captured

[ Edited ]
Rising Star
# 2
Rising Star

Hi @Ana O,

 

Are you accessing today's data in the AdWords UI?

 

Wait for few hours to see the actual stats as the data on the AdWords dashboard is not real time.

 

For your Reference: Determining your data's freshness


Regards
Archit, AdWords Rising Star, Community Profile
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Conversations not being captured

Follower ✭ ☆ ☆
# 3
Follower ✭ ☆ ☆

Hi Archit,

I am checking the results directly on Google Interface.

I got leads days ago that are still not showing. 

Could be problem be adwords is not capturing the leads from the thanks page? If so, what can i do to fix it?

 

Kind regards,

Ana

Conversations not being captured

Rising Star
# 4
Rising Star

If those leads were not tracked by the AdWords then they may be from any other source.

 

Have you cross checked it with Google Analytics for the same date range?


Regards
Archit, AdWords Rising Star, Community Profile
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Conversations not being captured

Follower ✭ ☆ ☆
# 5
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I specifically use pages for adwords, so all the leads that I receive should come from adwords.

I don't know how I can fix this Smiley Sad Any idea?

Conversations not being captured

[ Edited ]
Rising Star
# 6
Rising Star

Hi @Ana O,

 

Please check if the conversion tracking is implemented properly on the thankyou/success page.

 

You can use the chrome extension: Google Tag assistant

If will let you know if you have implemented the tracking tags/snippets properly.


Regards
Archit, AdWords Rising Star, Community Profile
Did you find any helpful responses or answers to your query ? If yes, please mark it as the ‘Best Answer.’

Conversations not being captured

Visitor ✭ ✭ ✭
# 7
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