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Connectivity issues for three days

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Every time I've logged in for the last three days, none of my information has shown up in campaign management. I've tried refreshing the page, logging out and logging back in, and clearing my cookies/cache. Nothing seems to work. I'd appreciate any help on this issue.

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Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Brittani H
September 2015

Re: Connectivity issues for three days

Collaborator ✭ ✭ ✭
# 2
Collaborator ✭ ✭ ✭

Hello Brittani H ! Welcome to the community !

 

This could happen if you have installed recently an add-on to the browser, especially a javascript-blocker, like script-safe or ad-blocker. Can you check if you have an add-on and try to temporarely disable it just to test if the log-in comes back to normal ?

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Brittani H
September 2015

Re: Connectivity issues for three days

Collaborator ✭ ✭ ✭
# 2
Collaborator ✭ ✭ ✭

Hello Brittani H ! Welcome to the community !

 

This could happen if you have installed recently an add-on to the browser, especially a javascript-blocker, like script-safe or ad-blocker. Can you check if you have an add-on and try to temporarely disable it just to test if the log-in comes back to normal ?

Re: Connectivity issues for three days

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

It works now, thank you very much! I've had adblock on chrome for a while now but somehow my settings must have gotten mixed up.

Re: Connectivity issues for three days

Collaborator ✭ ✭ ✭
# 4
Collaborator ✭ ✭ ✭

I am glad it worked Smiley Happy Although I think you can configure any plug-in to simply allow all the javascript components that load with the AdWords log in page , and still block other websites that the plug-in wants to block.