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Common Keyword phrases are returning zero results

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I thought the whole point of adwords was to be able to type in a phrase to see if people are searching on that phrase.  So I have tried 15-20 seaches and they ALL come back with Zero's in the results... so then I went even more generic, and typed in some of the most simple words with zero results.

 

I called in for support to an ad words "expert" and shae had no clue either.... I AM SO NOT IMPRESSED...

1 Expert replyverified_user

Re: Common Keyword phrases are returning zero results

Rising Star
# 2
Rising Star

Sounds like a data-bug to me. Smiley Happy  If you want to work with us, a few of us might be able to walk you through some steps to see if we can clear it up?

 

Step one, as always, is to clear your browser's cache and cookies, and then reboot your machine.


Theresa
Google AdWords Top Contributor
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Re: Common Keyword phrases are returning zero results

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Jeremy,

Sorry to hear you are having these issues in Adwords.

I'm a bit confused, are you talking about Keyword Planner? Where do you see this zero results?

Would you mind sharing with us a few keywords that you used but came up with 0 results?

Arvilla