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Cannot make an image ad

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I made my image 250 x 250 and under 50K like suggested.  But, every time I try to make an image ad I get the following error; 

There was an error with your operation.  If you were trying to make a change, it may not have saved.

Please refresh this page to try again.

If the error continues, log out of your AdWords account, then log in again and return to this page.

 

What can I do?

 

Thank you

 

Andy

1 Expert replyverified_user

Re: Cannot make an image ad

Google Employee
# 2
Google Employee

Hi there, 

 

It sounds from what you described that it might be a web browser issue that you are encountering. This comes up fairly regularly and is usually quite quick to fix.

 

If you clear your cache and cookies, then try to create the image ad again, this should hopefully now work. If you are still having a problem, I would recommend trying out another web browser. 

 

If the issue persists then pleas get in contact with AdWords support that might be able to help you out further.

 

A.