AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Ads
3.2K members online now
3.2K members online now
Get started with Google Ads - learn the basics to get set up for success
Guide Me
star_border
Reply

Cannot finish creating a campaign - keywords won't load.

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

 I've started setting up my Adwords account, I managed to set the budget and locations, but whenever I open up the "keywords" column, it doesn't load. The field stays blank, unclickable. Often I get a pop-up error message saying: "There was an error with your operation. If you were trying to make a change, it may not have saved. Please refresh this page to try again. Please sign in to AdWords again. If the error continues, log out of your AdWords account, then log in again and return to this page."

I don't have Adblock installed, I tried deleting cookies and clearing cache to no avail. Just to be sure, I tried using other browsers but Chrome is my main one and it doesn't work there.

 

 

I am very thankful for any help or advice regarding this matter.

Thank you

 

 

edit: This is beyond me, but for some reason creating a completely new Google+ account somehow fixed this - logged into the new account and tried creating Adwords account which worked fine, which then lead me to logging back into my current G+ account and all of sudden it worked. Miraculous.

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Reinborn
July 2017

Cannot finish creating a campaign - keywords won't load.

Top Contributor
# 2
Top Contributor

Hi @Reinborn,

 

It sounds like you have taken all of the proper steps to resolve any of the common issues that could cause this. I would suggest open AdWords and clicking on the gear icon in the upper right hand corner and calling the phone number shown or clicking on help (same place) to interact with support. They will need to access your account with you to troubleshoot the issue.

 

Kind Regards,

 

James

____________________________________________________________
Google My Business & Google Ads Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile


 


 


 

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Reinborn
July 2017

Cannot finish creating a campaign - keywords won't load.

Top Contributor
# 2
Top Contributor

Hi @Reinborn,

 

It sounds like you have taken all of the proper steps to resolve any of the common issues that could cause this. I would suggest open AdWords and clicking on the gear icon in the upper right hand corner and calling the phone number shown or clicking on help (same place) to interact with support. They will need to access your account with you to troubleshoot the issue.

 

Kind Regards,

 

James

____________________________________________________________
Google My Business & Google Ads Top Contributor
Google Partner | GYBO Agency | Local Guide | My Profile


 


 


 

Cannot finish creating a campaign - keywords won't load.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hello,

 

I can't create google Ad words account, country Box isn't Myanmar. I am not going on It.

Please answer.