AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Ads
3.5K members online now
3.5K members online now
Get started with Google Ads - learn the basics to get set up for success
Guide Me
star_border
Reply

Can't upload adword banners with mp4 video to adwords

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,
You killed Flash so everyone wants HTML5 ads.
I created an ad usig GWD  with mp4 video, but when i'm uploading it to adwords i get error:The ad contains an unsupported file type. Please remove or replace any files in the ad that are not one of the following file types, and then try again: .CSS, .JS, .HTML, .GIF, .PNG, .JPEG and .SVG

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Piotr P
October 2015

Re: Can't upload adword banners with mp4 video to adwords

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Google answered my ticket: VIDEO IS NOT SUPPORTED BY ADWORDs. I recommend to not use this publisher anymore!

View solution in original post

Re: Can't upload adword banners with mp4 video to adwords

Community Manager
# 2
Community Manager

Hi Piotr,

 

Please check this page for accepted file types for HTML5 image ads with AdWords. You'll find MP4 is not on the list, so will not be able to run:

 

  • .ZIP

The .ZIP file should contain the HTML for the ad as well as any of the other following file types:

  • .CSS
  • .JS
  • .HTML
  • .GIF
  • .PNG
  • .JPG
  • .JPEG
  • .SVG

 

Does that help?

Cassie

 

Marked as Best Answer.
Solution
Accepted by topic author Piotr P
October 2015

Re: Can't upload adword banners with mp4 video to adwords

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Google answered my ticket: VIDEO IS NOT SUPPORTED BY ADWORDs. I recommend to not use this publisher anymore!