AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Ads
4.8K members online now
4.8K members online now
Get started with Google Ads - learn the basics to get set up for success
Guide Me
star_border
Reply

Can't set up AdWords account, neither age verification works (I'm 18+)

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

As I couldn't set up my AdWords account (We're not able to set up an AdWords account for you. <a We're not able to set up an AdWords account for you. <a ref="https://support.google.com/adwords/answer/1664276">Learn more</a>) I proceeded with Age Verification link as suggested.

 

However, on this link (https://support.google.com/adwords/contact/age_verification I'm requested to provide AdWords customer ID * which I don't have because I'm not registered, Vicious circle....

 

Please advise.

 

Thank you.

1 Expert replyverified_user

Re: Can't set up AdWords account, neither age verification works (I'm

Follower ✭ ✭ ✭
# 2
Follower ✭ ✭ ✭
Hi Irina,
I'd like to try to help you. What happens when you try to sign-in at adwords.google.com ?

Re: Can't set up AdWords account, neither age verification works (I'm

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Justin

I proceed with 'Start Now' where I'm offered to create my Account however underneath my email address box it says "We're not able to set up an AdWords account for you. <a href="https://support.google.com/adwords/answer/1664276">Learn more</a>" in red....

Thanks for your help!

Re: Can't set up AdWords account, neither age verification works (I'm

Follower ✭ ✭ ✭
# 4
Follower ✭ ✭ ✭
Let's try this... check your Google+ Profile. When you edit the profile does it show your correct birth date.

Re: Can't set up AdWords account, neither age verification works (I'm

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
I've checked - my birthday only shows date and month, not year....

Re: Can't set up AdWords account, neither age verification works (I'm

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Justin, no chance?

Re: Can't set up AdWords account, neither age verification works (I'm

Community Manager
# 7
Community Manager
Hi Irina,
Are you still having issues with this?

Kathleen

Re: Can't set up AdWords account, neither age verification works (I'm

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Yes, I do Smiley Sad

Re: Can't set up AdWords account, neither age verification works (I'm

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
Yes Kathleen, I do Smiley Sad