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Can't see my campaign in Campaign tab, but can see in billing :(

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

When I click on the Campaign tab, to view, edit or pause my campaign, I get the window asking me to 'create my first campaign" - but I already did that a few weeks ago. In the billing tab, the campaign results and costs are visible. But the campaign tab shows NO campaign running. Nada. Help, very frustrated, can't understand why some Google items are so confusing... Smiley Sad

1 Expert replyverified_user

Re: Can't see my campaign in Campaign tab, but can see in billing :(

Participant ✭ ✭ ☆
# 2
Participant ✭ ✭ ☆

Hello Scott M, 

 

Welcome to adwords community, 

Sometimes it can happen. As it happen in the kitchen you are cooking something eventually you endup cooking something else. Don't worry your campaign are there and working on the setting on which you have provided. just wait for sometimes it will appear again. 

 

Hope it helps you. 

Re: Can't see my campaign in Campaign tab, but can see in billing :(

N/A
# 3
N/A

Ya but what if I want to change it ?

Re: Can't see my campaign in Campaign tab, but can see in billing :(

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
I'm also having the same problem, did you find any solution? I can't see any campaign. When I click on the page, the page is completely blank. But the campaigns are running.

Re: Can't see my campaign in Campaign tab, but can see in billing :(

Follower ✭ ✭ ✭
# 5
Follower ✭ ✭ ✭

Is it there when you choose to view "All" campaigns, instead of "All Enabled" or "All But Removed"? If not, I would recommend opening the AdWords account in another web browser. If that does not work, it could be a temporary glitch. If it does not return within a few minutes, contact AdWords Support: https://support.google.com/adwords/answer/1385067?hl=en

Re: Can't see my campaign in Campaign tab, but can see in billing :(

[ Edited ]
Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Thanks for your reply Chris. Its working in Firefox. In chrome its only showing the top menu bar where I can only see Home, Campaigns, Opportunities, Reports, Tools etc. Still Chrome is showing the same behavior. I even tried reloading the page.

Re: Can't see my campaign in Campaign tab, but can see in billing :(

Follower ✭ ✭ ✭
# 7
Follower ✭ ✭ ✭

Knowing that the problem is isolated to Chrome. This could be due to an extension. If you have an Ad Blocker, you should White List google.com. Try disabling extensions until you find a guilty culprit. Otherwise, try logging into Chrome with a different Google account. If that doesn't work, completely remove Chrome from your computer and reinstall it.

Re: Can't see my campaign in Campaign tab, but can see in billing :(

Community Manager
# 8
Community Manager
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