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Can't link AdWords account to Google Places account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have an AdWords account with a custom domain google apps email address and a Google Places account with a gmail address.  I'm trying to link these accounts so I can use the Google Place entry for my business in the AdWords location extension.  When I follow the instructions for linking, (Campaings > Ad Extensions > Use a Different Address...) and provide my login info for the Google Places account, I get an error stating "The username or password you entered is incorrect."  I know I'm entering the login info correctly and I've verified by logging in directly to Google Places.  Has anyone else had problems with linking two different accounts for Adwords and Google Places?  Thanks!

1 Expert replyverified_user

Re: Can't link AdWords account to Google Places account

Top Contributor
# 2
Top Contributor
Hi Jason,
This is unusual. It really is just a username and password issue.

Are you sure you're entering the EMAIL address of the places account? Not just the part before the @?

Do you have more than one business listed in your places account?