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Can't copy campaigns in web interface using an MCC account?

[ Edited ]
Follower ✭ ✭ ☆
# 1
Follower ✭ ✭ ☆

This AdWords support doc gives instructions for copying a campaign, presumably using the web interface.

 

However there is no Copy item in the Edit menu for me:

 

Screen Shot 2015-04-28 at 11.18.20 AM.png

 

Is the doc wrong, or am I taking it out of context, or ... ?

1 Expert replyverified_user

Re: Can't copy campaign in web interface?

Top Contributor
# 2
Top Contributor
Hi Drew
Nope, you're not taking it out of context.
in my accounts, I see the copy and paste options.

Question, do you have admin access to this account?

Re: Can't copy campaign in web interface?

Explorer ✭ ✭ ✭
# 3
Explorer ✭ ✭ ✭

Hi Drew,

 

I can see the Copy link, see below. But yours snapshot and my snapshot do have some differences.

 

copy.png

 

Regards,

Ashish

Re: Can't copy campaign in web interface?

Follower ✭ ✭ ☆
# 4
Follower ✭ ✭ ☆
Hi Dave, thanks for the reply.

I have an MCC account, which is linked to this account.

Re: Can't copy campaign in web interface?

Follower ✭ ✭ ☆
# 5
Follower ✭ ✭ ☆
Thanks for sharing your screen capture – maybe this is because I am managing this account from my MCC account?

Re: Can't copy campaign in web interface?

Top Contributor
# 6
Top Contributor
Hi Drew
No, I'm using an MCC too and can see it.
Can you please check what permissions you have on the account that you're managing?

Re: Can't copy campaign in web interface?

Top Contributor
# 7
Top Contributor
Also, can you tell me if this is a sub MCC?

Re: Can't copy campaign in web interface?

Explorer ✭ ✭ ✭
# 8
Explorer ✭ ✭ ✭
The screenshot that I shared is also from MCC account.

Ashish

Re: Can't copy campaign in web interface?

Follower ✭ ✭ ☆
# 9
Follower ✭ ✭ ☆
I believe it is a top level MCC linked to the client's account.

Re: Can't copy campaign in web interface?

Follower ✭ ✭ ☆
# 10
Follower ✭ ✭ ☆
Ok – strange! I will contact AdWords support and see what can be determined. Will post the results of the correspondence.