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Can't access home tab/am stuck in create campaign

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am very, very new to this world as i have recenlty purchased an existing online retail outlet which is hosted by Big Commerce.

 

Their tutorials recommend using Google Adwords Keyword planner.  At some stage I started entering info for Campaign 1 and now can't get out of it - I can only go forward and I am not ready for that yet.  Can't access my home page or any toolbars, just keep getting the create campaign page.

 

Does anyone know how I can cancel the campaign and start again.

 

Thx

 

 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Sue R
September 2015

Re: Can't access home tab/am stuck in create campaign

Explorer ✭ ✭ ✭
# 3
Explorer ✭ ✭ ✭

Hi Sue R,

 

Are you not seeing "Cancel New Campaign" at the bottom of the page when you are entering details for your new campaign? See below.

 

If you still can't find it then go ahead with creating the campaign, add one ad group and keyword. Then pause the campaign. Resume it as and when you want. You can always change the settings of your campaign later. As long as it doesn't have your payment details and is paused, you are safe.

 

campaign.png

 

Regards,

Ashish

View solution in original post

Re: Can't access home tab/am stuck in create campaign

Rising Star
# 2
Rising Star

Hi Sue,

 

You should be on the 'Save to account' pop up, that comes up when you click 'save to account' button, within the Keyword Planner. you can click 'Cancel' (if it is available) to come back to the suggestions page, then click 'Home' to leave the Keyword Planner. If the 'Cancel' button isn't available for some reason (could be browser), you can close the browser and log back in. This would ensure suggestions aren't added to the campaign. Also, if you wish to continue where you left, you can do so by opening the Keyword Planner again, else start over fresh.

 

Hope that helps,

Sumanth

Sumanth Sridhar
Marked as Best Answer.
Solution
Accepted by topic author Sue R
September 2015

Re: Can't access home tab/am stuck in create campaign

Explorer ✭ ✭ ✭
# 3
Explorer ✭ ✭ ✭

Hi Sue R,

 

Are you not seeing "Cancel New Campaign" at the bottom of the page when you are entering details for your new campaign? See below.

 

If you still can't find it then go ahead with creating the campaign, add one ad group and keyword. Then pause the campaign. Resume it as and when you want. You can always change the settings of your campaign later. As long as it doesn't have your payment details and is paused, you are safe.

 

campaign.png

 

Regards,

Ashish