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Can't access Adwords burt webmasters tools and analytics is ok

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Dear all, 

 

I run my wifes website and over the last few days safari says it cant find the webpage when I click on adwords from webmasters page. Safari looks like its going through a few pages before it finally ends up with that message.

 

I really am at a loss. Analytics in the advertising tab suggests adwords is still on. No messages from google that anything is wrong. Its been working fine for over a year. I spend maybe £1.00 per week ( I know big spender ) I am a bit worried that If I cant access it it might mean someone else has!!!

 

Also adwords is definitly on as I just typed a long tailed keyword into google and my wifes add came up in the right hand advertising column.

 

Any sugestions as to whats wrong ?

 

If I should better post smewhere elso please let me know.

 

 

Richard 

 

 

 

1 Expert replyverified_user
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Accepted by RBall (Top Contributor Alumni)
September 2015

Re: Can't access Adwords burt webmasters tools and analytics is ok

Top Contributor
# 2
Top Contributor

Hi Richard,

 

Adwords has confirmed some technical issues using it with Safari. So your alternative would be to use Adwords in a different browser like firefox or Chrome. It should work fine with a different browser. Let us know if that helps.

 

Pankaj

 

 

View solution in original post

Marked as Best Answer.
Solution
Accepted by RBall (Top Contributor Alumni)
September 2015

Re: Can't access Adwords burt webmasters tools and analytics is ok

Top Contributor
# 2
Top Contributor

Hi Richard,

 

Adwords has confirmed some technical issues using it with Safari. So your alternative would be to use Adwords in a different browser like firefox or Chrome. It should work fine with a different browser. Let us know if that helps.

 

Pankaj

 

 

Re: Can't access Adwords burt webmasters tools and analytics is ok

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you very much Pankaj. It was Safari. I tried using firefox and its just fine and I can log in no problem.

 

I hope Google get this fixed.

 

Thanks again.

 

 

Richard 

Re: Can't access Adwords burt webmasters tools and analytics is ok

Top Contributor
# 4
Top Contributor
You are most welcome Richard and feel free to come back for any queries related to Adwords and the Community will be glad to answer it Smiley Happy