AdWords
1.9K members online now
1.9K members online now
Get started with AdWords - learn the basics to get set up for success
Guide Me
star_border
Reply

Can't access AdWords account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I haven't been able to access my AdWords account for weeks now (since I created a Google+ account - coincidence?)

I can see the AdWords page, but this message (white text on red background) appears.

 

There was an error with your operation. If you were trying to make a change, it may not have saved.

Please refresh this page to try again.

If the error continues, log out of your AdWords account, then log in again and return to this page.

 

Needless to say none of the proposed solutions works.

Neither can I access AdSense. In this case I can't login at all. I get the login screen, but clicking 'sign in' just refreshes the login screen.

The only thing that still works is Analytics.

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Eric (Google Employee)
September 2015

Re: Can't access AdWords account

[ Edited ]
Zee Community Manager
Community Manager
# 6
Zee Community Manager
Community Manager

Hi all,

I've received communication that says that there is a technical issue with accessing AdWords in Safari.

Our engineers are looking into this. As a work around please use a different browser to access AdWords.

Thanks,

Zee
G+

View solution in original post

Re: Can't access AdWords account

Top Contributor
# 2
Top Contributor

Hi cliodhna,

 

It seems that there is some technical hindrance due to which you are unable to access your Adwords.

 

You said you have tried all proposed solutions. What all it was which you tried?

 

Did you try clearing cache, cookies of your browser?

Did you try attempting to log in using Google chrome?

Did you make sure that you were logged out of all the services from your Google account and then tried logging into Adwords using your email address all over again?

Did you try using some another computer or laptop to login with your same email address created for Adwords?

 

Let us know if you tried all this and still facing the issue. You might also consider contacting the Adwords support for any technical problems in your Adwords account.

 

Hope this helps!

Pankaj

 

 


Re: Can't access AdWords account

Top Contributor
# 3
Top Contributor

Hi cliodhna,

 

Did you, by any chance, create your G+ account with a different email address? That could be problematic.

 

At time, I have needed to log out several times from different services in order to change accounts. Let's say you did create your G+ account with a different email address. If you are logged in to your G+ account one one tab and attempt to login in to Analytics or AdWords in another tab, it will always fail. If one tab is open to Google search and shows you logged in, you will not be able to log in with a different account an a separate tab. I believe this is also true if you have 2 brwoser windows open rather than tabs.

 

First, make sure you are logged out of all Google services. You will need to go to each one of the services and log out as the login cookie is now universal for all properties. For example, if you go to YouTube.com and it "automatically" shows your username in the upper-right corner, the login cooke for that property is still active. Pull down the menu (by clicking on your username) then click on Log Out. Do the same for gmail and G+ and even Google search.

 

After doing all that, try to log in again. I sure hope this helps you.

 

Best of Luck!

 

Pete

 

petebardo -- Deadhead doing AdWords

Re: Can't access AdWords account

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I have the same problem. I'm getting some kind of infinite redirection loop in Safari when I try to login to my adwords account. I'm using Safari 5.1.5 (7534.55.3) on Mac OSX 10.7.3. Most of the time I get a Safari browser error that intercepts processing on about the 5th go around but I just now got a Google error that suggested I clear cache and cookies. I've done that to no avail. I'm able to login okay using Chrome but unfortunately I have multiple Google accounts and stay logged in via different browsers throughout the day so I can work via these accounts. Logging in and out will be pretty cumbersome. Is there some way to do "fast user switching" while staying in chrome by chance?  

Below is the error dump I get from Safari (truncated so as not to exceed 20k chars). TIA

 

Process: WebProcess [60419]
Path: /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Contents/MacOS/WebProcess
Identifier: com.apple.WebProcess
Version: 7534.55 (7534.55.3)
Build Info: WebKit2-7534055003000000~1
Code Type: X86-64 (Native)
Parent Process: Safari [55952]

Date/Time: 2012-04-10 22:49:07.332 -0700
OS Version: Mac OS X 10.7.3 (11D50)
Report Version: 9

Interval Since Last Report: 383317 sec
Crashes Since Last Report: 36
Per-App Interval Since Last Report: 206374 sec
Per-App Crashes Since Last Report: 35
Anonymous UUID: DB6F339E-F4A9-446D-9F01-149AE8A111C5

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000010000000a

VM Regions Near 0x10000000a:
-->
__TEXT 0000000108918000-0000000108919000 [ 4K] r-x/rwx SM=COW /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Contents/MacOS/WebProcess

Application Specific Information:
objc[60419]: garbage collection is OFF

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.JavaScriptCore 0x0000000108e04c54 JSC::JSCell::toString(JSC::ExecState*) const + 4
1 com.apple.JavaScriptCore 0x0000000108c61560 JSC::JSValue::toString(JSC::ExecState*) const + 992
2 com.apple.JavaScriptCore 0x0000000108cf5c10 JSC::createNotAFunctionError(JSC::ExecState*, JSC::JSValue) + 48
3 com.apple.JavaScriptCore 0x0000000108c8afbe cti_op_call_NotJSFunction + 78
4 ??? 0x00003f9c8cc0118f 0 + 69941608845711
5 com.apple.JavaScriptCore 0x0000000108c77eaa JSC::Interpreter::executeCall(JSC::ExecState*, JSC::JSObject*, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 826
6 com.apple.JavaScriptCore 0x0000000108c77b5d JSC::call(JSC::ExecState*, JSC::JSValue, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 45
7 com.apple.WebCore 0x00000001092476df WebCore:Smiley FrustratedcheduledAction::executeFunctionInContext(JSC::JSGlobalObject*, JSC::JSValue, WebCore:Smiley FrustratedcriptExecutionContext*) + 457
8 com.apple.WebCore 0x000000010924742d WebCore:Smiley FrustratedcheduledAction::execute(WebCore:Smiley Very Happyocument*) + 165
9 com.apple.WebCore 0x00000001092471c7 WebCore:Smiley Very HappyOMTimer::fired() + 295
10 com.apple.WebCore 0x000000010900c27e WebCore::ThreadTimers::sharedTimerFiredInternal() + 120
11 com.apple.WebCore 0x000000010900c1d7 _ZN7WebCoreL10timerFiredEP16__CFRunLoopTimerPv + 55
12 com.apple.CoreFoundation 0x00007fff83d1dc24 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
13 com.apple.CoreFoundation 0x00007fff83d1d776 __CFRunLoopDoTimer + 534
14 com.apple.CoreFoundation 0x00007fff83cfe001 __CFRunLoopRun + 1617
15 com.apple.CoreFoundation 0x00007fff83cfd676 CFRunLoopRunSpecific + 230
16 com.apple.HIToolbox 0x00007fff89c3f31f RunCurrentEventLoopInMode + 277
17 com.apple.HIToolbox 0x00007fff89c465c9 ReceiveNextEventCommon + 355
18 com.apple.HIToolbox 0x00007fff89c46456 BlockUntilNextEventMatchingListInMode + 62
19 com.apple.AppKit 0x00007fff8be8ff5d _DPSNextEvent + 659
20 com.apple.AppKit 0x00007fff8be8f861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
21 com.apple.AppKit 0x00007fff8be8c19d -[NSApplication run] + 470
22 com.apple.WebKit2 0x00000001089f36d3 WebKit::WebProcessMain(WebKit::CommandLine const&) + 553
23 com.apple.WebKit2 0x00000001089d9cc8 WebKitMain + 272
24 com.apple.WebProcess 0x0000000108918e56 0x108918000 + 3670
25 com.apple.WebProcess 0x0000000108918d64 0x108918000 + 3428

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8296b7e6 kevent + 10
1 libdispatch.dylib 0x00007fff8889f5be _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8889e14e _dispatch_mgr_thread + 54

Thread 2:
0 libsystem_kernel.dylib 0x00007fff8296b192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff80d90594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff80d91b85 start_wqthread + 13

Thread 3:
0 libsystem_kernel.dylib 0x00007fff8296b192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff80d90594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff80d91b85 start_wqthread + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff8296b192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff80d90594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff80d91b85 start_wqthread + 13

Thread 5:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8296abca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff80d92274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x0000000108ebe7ad JSC:Smiley FrustratedlotVisitor::drainFromShared(JSC:Smiley FrustratedlotVisitor:Smiley FrustratedharedDrainMode) + 493
3 com.apple.JavaScriptCore 0x0000000108ebea00 JSC::MarkStackThreadSharedData::markingThreadMain() + 272
4 com.apple.JavaScriptCore 0x0000000108ebeaa9 JSC::MarkStackThreadSharedData::markingThreadStartFunc(void*) + 9
5 libsystem_c.dylib 0x00007fff80d8e8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff80d91b75 thread_start + 13

Thread 6:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8296abca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff80d92274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x0000000108c47e27 **bleep**::ThreadCondition::timedWait(**bleep**::Mutex&, double) + 151
3 com.apple.JavaScriptCore 0x0000000108ec70ec JSC::Heap::blockFreeingThreadMain() + 300
4 com.apple.JavaScriptCore 0x0000000108ec7129 JSC::Heap::blockFreeingThreadStartFunc(void*) + 9
5 libsystem_c.dylib 0x00007fff80d8e8bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff80d91b75 thread_start + 13

Thread 7:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff8296abca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff80d92274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x0000000108c47dd0 **bleep**::ThreadCondition::timedWait(**bleep**::Mutex&, double) + 64
3 com.apple.WebCore 0x000000010900e92a **bleep**::MessageQueue<WebCore::LocalStorageTask>::waitForMessage() + 132
4 com.apple.WebCore 0x000000010900e883 WebCore::LocalStorageThread::threadEntryPoint() + 99
5 com.apple.WebCore 0x000000010900e7cb WebCore::LocalStorageThread::threadEntryPointCallback(void*) + 9
6 libsystem_c.dylib 0x00007fff80d8e8bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff80d91b75 thread_start + 13

Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8296967a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff82968d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff83cf56fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff83cfde64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff83cfd676 CFRunLoopRunSpecific + 230
5 com.apple.Foundation 0x00007fff84231ffb +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
6 com.apple.Foundation 0x00007fff8422674e -[NSThread main] + 68
7 com.apple.Foundation 0x00007fff842266c6 __NSThread__main__ + 1575
8 libsystem_c.dylib 0x00007fff80d8e8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff80d91b75 thread_start + 13

Thread 9:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8296adf2 __select + 10
1 com.apple.CoreFoundation 0x00007fff83d46cdb __CFSocketManager + 1355
2 libsystem_c.dylib 0x00007fff80d8e8bf _pthread_start + 335
3 libsystem_c.dylib 0x00007fff80d91b75 thread_start + 13

Thread 0 crashed with X86 Thread State (64-bit):
rax: 0xffff000000000000 rbx: 0x00007fff68516120 rcx: 0x000000010ce57938 rdx: 0x000000010ce57938
rdi: 0x00007fff68516120 rsi: 0x0000000100000002 rbp: 0x000000010ce57938 rsp: 0x00007fff68516080
r8: 0x0000000110dd1000 r9: 0x0000000000000001 r10: 0x000000010fd856d8 r11: 0x0000000108c8af70
r12: 0x00007fff68516190 r13: 0x000000010ce57998 r14: 0x00007fff68516120 r15: 0xffff000000000002
rip: 0x0000000108e04c54 rfl: 0x0000000000010212 cr2: 0x000000010000000a
Logical CPU: 0

Binary Images:
0x108918000 - 0x108918fff com.apple.WebProcess (7534.55 - 7534.55.3) <119A6F31-64D6-32B5-A8A4-E9FACFF688E7> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Contents/MacOS/WebProcess
0x108922000 - 0x108922fff WebProcessShim.dylib (534.55.3 - compatibility 1.0.0) <3C2802CE-CA48-3BFC-A5DB-A88B417EA74B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x7fff8bd1d000 - 0x7fff8bd4dff7 com.apple.DictionaryServices (1.2.1 - 158.2) <3FC86118-7553-38F7-8916-B329D2E94476> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
0x7fff8bd4e000 - 0x7fff8bda6fff libTIFF.dylib (??? - ???) <DD797FBE-9B63-3785-A9EA-0321D113538B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8be6f000 - 0x7fff8be86fff com.apple.CFOpenDirectory (10.7 - 146) <E6D4F114-678B-3957-9C59-9206ECDA756E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x7fff8be87000 - 0x7fff8ca8bfff com.apple.AppKit (6.7.3 - 1138.32) <A9EB81C6-C519-3F29-89F1-42C3E8930281> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8ca8c000 - 0x7fff8caa9ff7 com.apple.openscripting (1.3.3 - ???) <4FACC89E-FDAA-3CA5-B5CD-1F4EEAEDF7CF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x7fff8caaa000 - 0x7fff8caf3ff7 com.apple.framework.CoreWLAN (2.1.2 - 212.1) <B254CC2C-F1A4-3A87-96DE-B6A4113D2811> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8cb02000 - 0x7fff8cb04fff libCVMSPluginSupport.dylib (??? - ???) <B2FC6EC0-1A0C-3482-A3C9-D08446E8713A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib
0x7fff8cb05000 - 0x7fff8cb29fff com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8cb2a000 - 0x7fff8cb49fff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <0635C52D-DD53-3721-A488-4C6E95607A74> /usr/lib/libresolv.9.dylib
0x7fff8cb99000 - 0x7fff8cc77fff com.apple.ImageIO.framework (3.1.1 - 3.1.1) <DB530A63-8ECF-3B53-AC9A-1692A5397E2F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff8ccb1000 - 0x7fff8ccb4ff7 com.apple.securityhi (4.0 - 1) <37DF1BF8-ACE0-3C4A-81AA-BBA9744EB0A6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x7fff8ccb5000 - 0x7fff8ccc9ff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <04C31EF0-912A-3004-A08F-CEC27030E0B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8ccca000 - 0x7fff8cd32ff7 com.apple.audio.CoreAudio (4.0.2 - 4.0.2) <DFD8F4DE-3B45-3A2E-9CBE-FD8D5DD30923> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8cf19000 - 0x7fff8cf8cfff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff8cfb6000 - 0x7fff8cfcdfff com.apple.MultitouchSupport.framework (220.62.1 - 220.62.1) <3F8C015B-88AC-370F-B39D-B4665FB7616A> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
0x7fff8d259000 - 0x7fff8d281ff7 com.apple.CoreVideo (1.7 - 70.1) <98F917B2-FB53-3EA3-B548-7E97B38309A7> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8d287000 - 0x7fff8d4affe7 com.apple.CoreData (104.1 - 358.13) <F1DA3110-C4DF-3F0A-A057-AEE78DE8C99D> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8d4b0000 - 0x7fff8d4ccff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalStorage
0x7fff8d4cd000 - 0x7fff8d56fff7 com.apple.securityfoundation (5.0 - 55107) <6C2E7362-CB11-3CBD-BB1C-348E4B10F25A> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x7fff8d570000 - 0x7fff8d578fff libsystem_dnssd.dylib (??? - ???) <D0CEBE0E-956F-3CCF-9808-25FDEA42B9AF> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8d579000 - 0x7fff8d66efff libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <5C40E880-0706-378F-B864-3C2BD922D926> /usr/lib/libiconv.2.dylib
0x7fff8d66f000 - 0x7fff8d66ffff com.apple.vecLib (3.7 - vecLib 3.7) <9A58105C-B36E-35B5-812C-4ED693F2618F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff8d670000 - 0x7fff8d670fff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x7fff8d89d000 - 0x7fff8d8a2fff com.apple.OpenDirectory (10.7 - 146) <A674AB55-6E3D-39AE-9F9B-9865D0193020> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 61646
thread_create: 1
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=180.3M resident=128.7M(71%) swapped_out_or_unallocated=51.7M(29%)
Writable regions: Total=1.1G written=75.6M(7%) resident=88.0M(8%) swapped_out=44K(0%) unallocated=1.0G(92%)

REGION TYPE VIRTUAL
=========== =======
CG shared images 1216K
CoreGraphics 16K
CoreServices 1672K
JS JIT generated code 256.0M
JS JIT generated code (reserved) 768.0M reserved VM address space (unallocated)
JS VM register file 4096K
JS garbage collector 14.1M
MALLOC 76.0M
MALLOC guard page 32K
Memory tag=242 12K
SQLite page cache 576K
STACK GUARD 56.0M
Stack 12.1M
VM_ALLOCATE 16.1M
__CI_BITMAP 80K
__DATA 16.1M
__IMAGE 528K
__LINKEDIT 55.4M
__RC_CAMERAS 232K
__TEXT 124.9M
__UNICODE 544K
mapped file 19.6M
shared memory 372K
=========== =======
TOTAL 1.4G
TOTAL, minus reserved VM space 655.6M

Model: MacBookPro7,1, BootROM MBP71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f6
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.100.98.75.19)
Bluetooth: Version 4.0.3f12, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9250315ASG, 250.06 GB
Serial ATA Device: MAT**bleep**ADVD-R UJ-898
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24600000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06610000 / 6
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x06500000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x06300000 / 2

Re: Can't access AdWords account

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

I have the same problem which was rectified for a short period by doing a disk clean up to repair disk permissions. It worked for about 13 hrs , and now I am getting the same error:

Process: WebProcess [2168]
Path: /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Contents/MacOS/WebProcess
Identifier: com.apple.WebProcess
Version: 7534.55 (7534.55.3)
Build Info: WebKit2-7534055003000000~1
Code Type: X86-64 (Native)
Parent Process: Safari [348]

Date/Time: 2012-04-11 13:30:20.646 -0700
OS Version: Mac OS X 10.7.3 (11D50)
Report Version: 9

Interval Since Last Report: 390683 sec
Crashes Since Last Report: 28
Per-App Interval Since Last Report: 265775 sec
Per-App Crashes Since Last Report: 28
Anonymous UUID: 7D36D6F0-B730-4A86-8588-3405E7021930

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000010000000a

VM Regions Near 0x10000000a:
-->
__TEXT 000000010152c000-000000010152d000 [ 4K] r-x/rwx SM=COW /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebProcess.app/Contents/MacOS/WebProcess

 

Anyone have any other suggestions?

Is this an issue with adwords not getting along well with others?

Marked as Best Answer.
Solution
Accepted by Eric (Google Employee)
September 2015

Re: Can't access AdWords account

[ Edited ]
Zee Community Manager
Community Manager
# 6
Zee Community Manager
Community Manager

Hi all,

I've received communication that says that there is a technical issue with accessing AdWords in Safari.

Our engineers are looking into this. As a work around please use a different browser to access AdWords.

Thanks,

Zee
G+

Re: Can't access AdWords account

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

You guys still trying to fix this?  It's been a month...it still doesn't work.

Re: Can't access AdWords account

Zee Community Manager
Community Manager
# 8
Zee Community Manager
Community Manager
Hi NewportSEO,

The issue with accessing AdWords in Safari was fixed.

Thanks,
Zee
G+

Re: Can't access AdWords account

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

if you are using adblock you need to add an exception for adwords.google.com

Re: Can't access AdWords account

Zee Community Manager
Community Manager
# 10
Zee Community Manager
Community Manager