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Can't Delete Custom Inviter Images on Responsive Lightbox Ad back to default?

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# 1
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Our responsive lightbox display ad is in development.  We had custom invite images (under "advanced features") but then client decided to go back to the default where Google Adwords generates the invite images.  But it appears impossible?   We've got some time in building this ad so I'm hoping there is an easy way to remove those custom images so it sticks. (Clicking on "X" on the custom images does NOT remove them because the button is grayed out (see illustration))

 

 

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1 Expert replyverified_user

Can't Delete Custom Inviter Images on Responsive Lightbox Ad back to default?

Top Contributor
# 2
Top Contributor

Hmm.... Interesting, I should ask a graphic designer on that...

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Can't Delete Custom Inviter Images on Responsive Lightbox Ad back to default?

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# 3
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Google Adwords team confirmed that you cannot delete custom inviter images once you have added them.

I have to ** recreate all my ads ** to remove them.  Not a happy camper, though I was happy they responded.

It sounds like a UX oversight to me.