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Call only ad cannot show on platforms without calling capability.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have just set up a mobile only account and have this message, "Call only ad cannot show on platforms without calling capability".in the status for each keyword?

How do I get my campaign going?

Keyword: testing & tagging

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  • Call only ad cannot show on platforms without calling capability.

Ad Preview and Diagnosis

Re: Call only ad cannot show on platforms without calling capability.

Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆
Hi,

You have to select "Mobile devices" when trying to view your ads using the Ad Preview and Diagnosis tool, because call-only campaign ads show only on devices that support making phone calls.

You don't have to worry about the message you see from the status bubble (ignore it) as long as your ads accruing impressions and calls.

Re: Call only ad cannot show on platforms without calling capability.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
My Call-Only Campaign say "Call only ad cannot show on platforms without calling capability" as well, but it's not showing any impressions or clicks. Any suggestions?