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Call Out Ad Extension Not Showing

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# 1
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Hi, I have some ads running that I created a few extensions for:  phone number, site links, and a call out.  For some reason when my ad comes up I see the first two, but not the call out.  Is there a reason why?  Are you only allowed to have up to 2 extensions per ad?  Thanks!

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Accepted by James_Clemens (Top Contributor)
July

Call Out Ad Extension Not Showing

Top Contributor
# 3
Top Contributor

Hi @Ian G,

 

There is no such rule that only 2 extensions will show along with an ad, I have seen 4-5 ad extensions in a single ad.

 

There may be various reasons for not showing any ad extension.

Factors determining when they show


Regards
Archit, AdWords Top Contributor, Community Profile
Did you find any helpful responses or answers to your query ? If yes, please mark it as the ‘Best Answer.’

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Call Out Ad Extension Not Showing

Top Contributor
# 2
Top Contributor

Hi Ian,

 

You should add as many ad extensions as possible, the more the better. Not all extensions will show at any given time, and there is nothing you need to do to force the system to run one over the other.  You just have to let the system do the work and utilize which one(s) it wants. Different situations will only pull certain extensions. 

 

Kind Regards,

 

James

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Marked as Best Answer.
Solution
Accepted by James_Clemens (Top Contributor)
July

Call Out Ad Extension Not Showing

Top Contributor
# 3
Top Contributor

Hi @Ian G,

 

There is no such rule that only 2 extensions will show along with an ad, I have seen 4-5 ad extensions in a single ad.

 

There may be various reasons for not showing any ad extension.

Factors determining when they show


Regards
Archit, AdWords Top Contributor, Community Profile
Did you find any helpful responses or answers to your query ? If yes, please mark it as the ‘Best Answer.’