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Call Extensions wont accept Bali's Country code

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I posted a complaint as well but just checking if anyone has an alternative.

 

I am running a campaign for a website based in Bali.

I tried to add a Call extension to my ads with the Indonesian Country code which is +62 But AdWords keeps telling me that I am using the wrong country code and I should use +61, When I googled this it showed that the +61 country code is for Australia.

 

I am currently running my ads without a Call Extention Because of this, But I really need to put the number as I am currently running a promotion on my website.

 


Please let me know if anyone has a solution for this as I can't think of a workaround.

 

Thank you 

Devanjana

Call Extensions wont accept Bali's Country code

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

Hello @Devanjana P

 

You have to choose Indonesia in the country field and then write your phone number without the country code, it means without +62.

 

I hope it helps.

 

Regards,

 

Hana

Call Extensions wont accept Bali's Country code

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks @Hana K !

 

Its working either way now, I lodged a complain I guess they Fixed it Smiley Very Happy

Cheers!