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Blocked access to Adwords Keyword Tool External. Not sure why?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am getting this message when trying to access the keyword tool...

We're sorry...

... but your computer or network may be sending automated queries. To protect our users, we can't process your request right now.

I am not using automation, there is no malware on my computer. The cache is clean. How can I remove the block?

2 Expert replyverified_user

Re: Blocked access to Adwords Keyword Tool External. Not sure why?

Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

I am having the same  problem today.  I do a lot of keyword research on Google Adwords but my work is all manual. I have never used Automated queries.  Please help.

Re: Blocked access to Adwords Keyword Tool External. Not sure why?

Top Contributor
# 3
Top Contributor

Hi

Clear cache and cookies and report back if the issue persists.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Blocked access to Adwords Keyword Tool External. Not sure why?

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I have the same problem with all computers of my network !

Re: Blocked access to Adwords Keyword Tool External. Not sure why?

Top Contributor
# 5
Top Contributor

It does look as though there's been a change to the system, or that there is a temporary problem affecting many users.

 

What are you using the External Tool for Fabien?

 

Jon

AdWords Top Contributor Google+ Profile | Partner Profile | AdWords Audits

Re: Blocked access to Adwords Keyword Tool External. Not sure why?

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

I am using the external adwords tool. As of this morning, we are good to go but suspicious that it may start happening again.

Re: Blocked access to Adwords Keyword Tool External. Not sure why?

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Twenty minutes later, keyword tool external is being blocked again, please help resolve?

Re: Blocked access to Adwords Keyword Tool External. Not sure why?

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

i have the same problem too Smiley Frustrated

Re: Blocked access to Adwords Keyword Tool External. Not sure why?

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

I'm having the same problem...really annoying!  has anyone figured out a solution??

Re: Blocked access to Adwords Keyword Tool External. Not sure why?

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭
I am having the same problem as well. I tried clearing my cache, cookies and history but to no avail. All computers on my network can't access the keyword tool either. Help!