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Banner on mobile

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Why my banner can't display on mobile

I don't limit any settings

What do I need to display it

 Capture.PNG

1 Expert replyverified_user
1 ACCEPTED SOLUTION

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Marked as Best Answer.
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Accepted by topic author 888 ads info
January 2016

Re: Banner on mobile

Community Manager
# 4
Community Manager
Hi there,

How long has your campaign been running? It may also be that you need to give the campaign more time.

Cassie

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Re: Banner on mobile

Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆
What size is your banner? Perhaps it's a size that is not compatible?

Re: Banner on mobile

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
I used banner HTML5 of the AdWords Ad gallery
I setup Dynamic Remarketing, hix hix
Marked as Best Answer.
Solution
Accepted by topic author 888 ads info
January 2016

Re: Banner on mobile

Community Manager
# 4
Community Manager
Hi there,

How long has your campaign been running? It may also be that you need to give the campaign more time.

Cassie

Re: Banner on mobile

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
My campaign has run for three days

Re: Banner on mobile

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

Another campaign received very few impressions from mobile

???

 

Capture2.PNG

Re: Banner on mobile

Community Manager
# 7
Community Manager

Hi there,

 

Is the other campaign that got impressions also a dynamic remarketing campaign?

 

There could be a number of factors for why you're not showing on mobile--I would recommend checking that you have not disabled mobile app placements in your Display Network tab, and making sure that you are bidding competitively (in some industries, mobile is more expensive than desktop or tablet). Beyond that, it's difficult for me to troubleshoot without seeing your account, and since we do not have access to your account from the Community, I'd recommend contacting the Adwords Team to look over this with a specialist.

 

Cassie