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App not visible

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

One of my apps doesn't appear in the list while creating a new ad campagin. My other app does and it has been over a week since the app went live..

Re: App not visible

Collaborator ✭ ✭ ✭
# 2
Collaborator ✭ ✭ ✭

Hello, 

 

Both your apps are for the same operating System ? 

 

I have noticed a phrase on the Apps help page : "Ads for apps available only for tablets won’t show on mobile devices."

 

https://support.google.com/adwords/answer/2549053?hl=en