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Adwords promotional code credit confirmed. But balance is still zero.

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

Yesterday I've just got an email from Google in which they've confirmed that the promotional code credit has been added to my account, saying to click and see the credit in the Invoice tab.

But I have zero money in the account balance in the Invoice tab.

Am I missing some other step?

 

Thank you

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Alex S
June 2017

Adwords promotional code credit confirmed. But balance is still zero.

Top Contributor
# 2
Top Contributor

Hi Alex,

 

It can take up to five business days for the credit to show up in your account after you meet its requirements.

Inside billing page, click the Manage promotional codes link next to the "Make a payment" button. You’ll also be able to see how close you are to earning the credit, and any additional steps you need to take.

 

You can also try this guide - https://support.google.com/adwords/troubleshooter/3143390

 

Deepak

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Alex S
June 2017

Adwords promotional code credit confirmed. But balance is still zero.

Top Contributor
# 2
Top Contributor

Hi Alex,

 

It can take up to five business days for the credit to show up in your account after you meet its requirements.

Inside billing page, click the Manage promotional codes link next to the "Make a payment" button. You’ll also be able to see how close you are to earning the credit, and any additional steps you need to take.

 

You can also try this guide - https://support.google.com/adwords/troubleshooter/3143390

 

Deepak

Adwords promotional code credit confirmed. But balance is still zero.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hello Deepak

 

Yes. The patience was the answer. I've got funded after 12 hours from the official email.

 

Regards

Adwords promotional code credit confirmed. But balance is still zero.

Top Contributor
# 4
Top Contributor

Hello Alex,

 

Good to know you got the promotional credit.

 

All the best.

 

Deepak