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Adwords Editor: Truncated Screen OS X Lion

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Adwords Editor 9.7.1, OS X 10.7.3

 

I've seen multiple posts about this issue but no fixes. I've attached a screenshot. In this instance, if the "messages" pane is expanded, the user cannot create an ad group and go to keywords. All that's needed is a vertical scrollbar ui component.

 

Thanks!

Pete

 

 

adwords editor bug

Re: Adwords Editor: Truncated Screen OS X Lion

Participant ✭ ✭ ☆
# 2
Participant ✭ ✭ ☆

Hey Cleverlemming,

 

Please click on the "let us know" link in the page:

http://support.google.com/adwords/bin/static.py?hl=en&page=known_issues.cs

 

Thanks for sharing,

 

Asaf

Marked as Best Answer.
Solution
Accepted by Zee (Community Manager)
September 2015

Re: Adwords Editor: Truncated Screen OS X Lion

Badged Google Partner
# 3
Badged Google Partner

There is a "fix":

 

Hover the mouse over the bar above "edit selected campaigns", then you should see the arrows appear that will let you reduce the size of the edit pane, and see the upper window. A vertical scroll bar will appear in the edit pane, as soon as you shrink it enough that all the edit pane options can no longer be displayed without scrolling. You just have to shrink the edit window vertically, and it's like a whole new interface. Smiley Happy

Tom

Re: Adwords Editor: Truncated Screen OS X Lion

Follower ✭ ✭ ✭
# 4
Follower ✭ ✭ ✭
The same fix as mentioned by @tomhalejr applies for other operation systems as well. Major issues are experienced on lower resolutions where this fix does not always work.

For example if you are running a screen resulution at 1024x768 and you minimise the edit section it can drop off the screen so you cannot expand it.
Luigi Raw

Innovation is About Imagination

Re: Adwords Editor: Truncated Screen OS X Lion

Badged Google Partner
# 5
Badged Google Partner

Ah, I hadn't thought about screen resolution, good point! Smiley Happy

Tom