Ads not showing due to OS choice?
Re: Ads not showing due to OS choice?
First, a question. Are you seeing 0 impressions for your ad, or are you just looking at the bubble info? Did you just now create your ad, or has it been running for a while.
If you log into AdWords with your desktop (or laptop, or anything than an iPhone with iOS version 4.2 or above), it's likely you will always see this message. The bubble thing analyses that particular moment in time, and, I suspect, the device you are using. The message is telling you that if you searched for that keyword "right now using this device", your ad will not show because you don't have the right OS.
I don't know if this is possible, but have you checked that little bubble while logged in using your iPhone? I believe you will get a different answer if you do.
If not, I do apologize! Please let us know if this answered your question. I'll be watching for a while.
Best of Luck!