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Ads are not eligible to operate.

fpt
Visitor ✭ ✭ ✭
# 1
fpt
Visitor ✭ ✭ ✭

What is not eligible to advertise, how to fix? My ad to function normally until I try to increase spending. Give me the best advice so they can work again.

 

Thanks!

2 ACCEPTED SOLUTIONS

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Eric (Google Employee)
September 2015

Re: Ads are not eligible to operate.

Zee Community Manager
Community Manager
# 2
Zee Community Manager
Community Manager

Hi fpt,

 

As user as well as Google employees don't have an access to your account, it would be very difficult to identify why are your ads not eligible to operate. Please contact the AdWords support for more details. 

 

Thanks,

 

Zee
G+

View solution in original post

Marked as Best Answer.
Solution
Accepted by Zee (Community Manager)
September 2015

Re: Ads are not eligible to operate.

[ Edited ]
Sq
Explorer ✭ ☆ ☆
# 4
Sq
Explorer ✭ ☆ ☆

Hello,

There should be a small "?" sign next in your status. Hover your mouse over it. This should give you a reason that you may be able to fix.

Try keep us updated on the problem and how it was fixed

View solution in original post

Marked as Best Answer.
Solution
Accepted by Eric (Google Employee)
September 2015

Re: Ads are not eligible to operate.

Zee Community Manager
Community Manager
# 2
Zee Community Manager
Community Manager

Hi fpt,

 

As user as well as Google employees don't have an access to your account, it would be very difficult to identify why are your ads not eligible to operate. Please contact the AdWords support for more details. 

 

Thanks,

 

Zee
G+

Re: Ads are not eligible to operate.

fpt
Visitor ✭ ✭ ✭
# 3
fpt
Visitor ✭ ✭ ✭

Yes, I have contacted, they said I was suspended for violating the policy. They did not say what specifically the violations, I came across the new policy and do not believe I am doing wrong. Contact a second time, I have to wait four days and then not have reverb.

all I did well.

text ads. keyword. billing information. campaign settings.

 

fpt

Marked as Best Answer.
Solution
Accepted by Zee (Community Manager)
September 2015

Re: Ads are not eligible to operate.

[ Edited ]
Sq
Explorer ✭ ☆ ☆
# 4
Sq
Explorer ✭ ☆ ☆

Hello,

There should be a small "?" sign next in your status. Hover your mouse over it. This should give you a reason that you may be able to fix.

Try keep us updated on the problem and how it was fixed