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# 1
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Greetings,

 

I received an email for a $150 credit in Adwords, I have reactivated a campaign and would like to apply the credit. However, I do not see where to do so.

 

Please advise.

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by James_Clemens (Top Contributor)
June

[AdWordsHelp]

[ Edited ]
Top Contributor
# 3
Top Contributor

generally, do not apply any coupon to a reactivated campaign,
unless the ad-account was created within the last 14-days --
applying most coupons to an ad-account that was created
more than 14-days ago, or not meeting all the specific
coupon's rules, is a rather serious policy violation and

grounds for a (permanent) suspension, from any and
all advertising with google.

 

just because an email was sent with a valid coupon-code,

does not necessarily mean that the coupon can be used --

most coupons are sent rather blindly and not tied to, or

cognizant of, a specific ad-account's details.

 

most coupons are simply an incentive for new users -- to create
an ad-account and actively create ads within a specific time frame,
who have never, ever, tried any advertising with google before --
rather than savings on existing or reactivated advertising.

 

of course, check the coupon details against

the ad-account -- there are some exceptions.

 

check all the details *before* applying the coupon/voucher.

 

details and how to apply a coupon are currently here:

https://support.google.com/adwords/answer/6388096

https://support.google.com/adwords/answer/1703648

https://support.google.com/adwords/troubleshooter/3143390

 

View solution in original post

[AdWordsHelp]

Top Contributor
# 2
Top Contributor

Hi Laura,

 

Most all promotional codes have very specific rules for use and a timeline to use them. Typically they have to be added to the account within the first 20 days... and if they were given specifically to a business they cannot be used with another. However, there are a lot of different types, depending on country, so your situation could be different. 

 

With that said, go to your AdWords account, click on Billings & Payments (gear icon in upper right hand corner) then look in the left hand menu stack and click on Settings and then scroll to bottom of page.

 

Kind Regards,

 

James 

_________________________________________________________
Google AdWords Top Contributor | Google Partner | GYBO | Local Guide | My Profile


 


 


 

Marked as Best Answer.
Solution
Accepted by James_Clemens (Top Contributor)
June

[AdWordsHelp]

[ Edited ]
Top Contributor
# 3
Top Contributor

generally, do not apply any coupon to a reactivated campaign,
unless the ad-account was created within the last 14-days --
applying most coupons to an ad-account that was created
more than 14-days ago, or not meeting all the specific
coupon's rules, is a rather serious policy violation and

grounds for a (permanent) suspension, from any and
all advertising with google.

 

just because an email was sent with a valid coupon-code,

does not necessarily mean that the coupon can be used --

most coupons are sent rather blindly and not tied to, or

cognizant of, a specific ad-account's details.

 

most coupons are simply an incentive for new users -- to create
an ad-account and actively create ads within a specific time frame,
who have never, ever, tried any advertising with google before --
rather than savings on existing or reactivated advertising.

 

of course, check the coupon details against

the ad-account -- there are some exceptions.

 

check all the details *before* applying the coupon/voucher.

 

details and how to apply a coupon are currently here:

https://support.google.com/adwords/answer/6388096

https://support.google.com/adwords/answer/1703648

https://support.google.com/adwords/troubleshooter/3143390