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Ad words Account New Web Master

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

I was just assigned to manage the AdWords and Plus account for my client.  The previous Web Master quit and did not leave any access or passwords to the account.  All e-mails and related information from Google went to the previous Web Master's personal gmail account.  

 

How do I gain access for my client to manage this account?  My client does not want to have any down time. 

 

Thank you very much.

D Daniel

 

 

 

 

2 Expert replyverified_user

Re: Ad words Account New Web Master

Top Contributor
# 2
Top Contributor

Hi;

Well... That should have been the other way round. The client should have given the webmaster an access to the account,  Smiley Happy

You'll have to make the previous webmaster granting you access to the account, since the client, apparently, had no access to the account. I don't think Google CS can help much.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Ad words Account New Web Master

Top Contributor
# 3
Top Contributor

Hi D Daniel,

 

If this is an automatic pay account, the account number will be on your credit card or bank statement. If you have that number you might be able to recover the account.

 

Best of Luck!

 

Pete

 

petebardo -- Deadhead doing AdWords

Re: Ad words Account New Web Master

[ Edited ]
Top Contributor
# 4
Top Contributor

Hmmm...interesting .....never seen that....

I get charges from CC.Google@.

 


petebardo wrote:

Hi D Daniel,

 

If this is an automatic pay account, the account number will be on your credit card or bank statement. If you have that number you might be able to recover the account.

 

Best of Luck!

 

Pete

 




 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’