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Ad managers waiting approval, can't approve them. How do I fix this?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

I created a new client within our MCC. When I go to the Account settings to approve the ad managers, their name appears but I have no button access to approve them. Please advise. 

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Theresa_Zook (Rising Star)
September 2015

Re: Ad managers waiting approval, can't approve them. How do I fix thi

Rising Star
# 2
Rising Star
Hi Jana,

When you give them account access verification link will be send to those email address. once they accepted the invitation only you get the access approve button. Did you ask them whether they got a mail regarding this and whether they approved it?

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Marked as Best Answer.
Solution
Accepted by Theresa_Zook (Rising Star)
September 2015

Re: Ad managers waiting approval, can't approve them. How do I fix thi

Rising Star
# 2
Rising Star
Hi Jana,

When you give them account access verification link will be send to those email address. once they accepted the invitation only you get the access approve button. Did you ask them whether they got a mail regarding this and whether they approved it?