We are a local firm in Hong Kong. The ad location is set to Hong Kong, however, we receive enquiries from different places apart from Hong Kong. Does this mean our ads are shown elsewhere? Are there other reasons why we are receiving these enquiries from elsewhere? How can we avoid this happening?
Can you check your Advanced location setting again as there will be 3 options i.e.
1. 'People in, searching for, or viewing pages about my targeted location' which includes clicks from outside the physical targeting. (It's a default selection)
2. People in my target location
3. People searching for or viewing pages about my targeted location
If you do not want to receive clicks from outside your target area, you need to change the advanced location settings to "People in my targeted location." Your ad can then only appear for anyone who is likely to be physically located in your targeted location.