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Ad Disapproved - help

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

hi

 

I have 2 websites, and since yesterday strange things happens. When I want to open my website (mymobstuff.com), it opens some other comercial site. I scanned everything...no viruses were found. Today I received this email from AdWords:

AdWords account number: xxx-xxx-xxxx

Dear AdWords Advertiser,

After reviewing your account, we found that one or more of your ads or
keywords have been disapproved. Until you edit your ads or keywords to
make them compliant, your ads unfortunately won't be able to show up on
Google, our search partners, or on Display Network placements.

Below you'll find the reason why your ads or keywords have been
disapproved, and at the end of this email, you'll find a Problem Report
that includes details about which ads or keywords have been disapproved
and what you can do to fix them.

====================
Disapproval Reason
====================
[Display URL] Inaccurate Display URL: Your display URL must accurately
reflect the URL of your website. Please follow the guidelines below.

1. Use the same domain name in your display URL and destination URL.
For example, if you’re advertising example.com, you can’t use
google.com as your display URL.

2. Use the same domain extension in your display URL and destination
URL. For example, if you’re advertising example.com, you can’t use
example.co.uk as your display URL.

3. Don’t redirect users to a different destination URL. For example, if
you’re advertising example.com, example.com can’t redirect users to
google.com. Redirects used for tracking purposes are fine if the final
destination URL uses the same domain as the display URL.

4. If your site’s hosted on a domain that hosts other sites, include a
domain and path. For example, if you’re advertising
mycompany.blogspot.com, you can’t use blogspot.com as your display URL.
Use mycompany.blogspot.com instead.

5. If your destination URL is too long for your ad, use a shortened
version -- like your homepage -- that meets the character limit for
this field. Check your spelling and symbols for accuracy, and make sure
your display URL doesn’t contain an extraneous "http://" or "https://."

For more information about this policy and instructions to fix this
problem, please see:
http://adwords.google.com/support/aw/bin/static.py?hl=en&page=guide.cs&guide=1308231&topic=1310868&a...
--------------------

Repeated violations of our policies might result in your AdWords
account getting permanently suspended. To keep your account active,
please make sure you follow our advertising policies. You can review
our advertising policies at:
http://adwords.google.com/support/aw/bin/static.py?hl=en&page=guide_toc.cs&path=policy.

Sincerely,
The Google AdWords Team

This message was sent from a notification-only email address that
doesn't accept incoming email. If you have questions about our
policies, please contact us through the AdWords Help Center at
http://adwords.google.com/support/aw/bin/request.py?hl=en and choose
“Ad Visibility, Approvals, and Performance.” Please note that you might
need to log in before you can access this page.


====================
Problem Report
====================
AdWords account number: xxx-xxx-xxxx

------------------------------

----------------
Campaign: 'Campaign #1,' Ad Group: 'Ad Group #1'
----------------------------------------------

Ad Text:

s60v5 applications
download free s60v5 applications
for your symbian mobile phone
www.mymobstuff.com

Ad Status: Disapproved
Ad Issue(s): [Display URL] Inaccurate Display URL
~~~~~~~~~

SUGGESTIONS:
Please edit your display URL so that it matches your landing page URL.
To be compliant with this policy, your display URL should read
channel-reward-central.com.
---------------------------------------------------------------------------------
This is my ad and URL is correct:
s60v5 applications
download free s60v5 applications
for your symbian mobile phone
www.mymobstuff.com
Now they suggested me to change URL to channel-reward-central.com, which is not my URL (that's URL which opens when I want to open my website).
I would be very grateful if someone can help.
For another site I have got the same email with the same suggested URL.
Thank you....lily
2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Zee (Community Manager)
September 2015

Re: Ad Disapproved - help

Top Contributor
# 4
Top Contributor

Hi Lily,

 

It looks like the redirection thing has been straightened out. When I enter the web site address in my browser, I end up at the same place, I don't go to channel-reward-central.com/, I did go to http://mymobstuff.com/.

 

If this is correct, I would edit the ad and make a minor change to trigger a review. First, go to your web site and make sure everything work ok.

 

Best of Luck!

 

Pete

 

petebardo -- Deadhead doing AdWords

View solution in original post

Re: Ad Disapproved - help

Top Contributor
# 2
Top Contributor

It's not allowed to post the CIS in your post.

Re: Ad Disapproved - help

Zee Community Manager
Community Manager
# 3
Zee Community Manager
Community Manager

Thanks. 

Zee
G+
Marked as Best Answer.
Solution
Accepted by Zee (Community Manager)
September 2015

Re: Ad Disapproved - help

Top Contributor
# 4
Top Contributor

Hi Lily,

 

It looks like the redirection thing has been straightened out. When I enter the web site address in my browser, I end up at the same place, I don't go to channel-reward-central.com/, I did go to http://mymobstuff.com/.

 

If this is correct, I would edit the ad and make a minor change to trigger a review. First, go to your web site and make sure everything work ok.

 

Best of Luck!

 

Pete

 

petebardo -- Deadhead doing AdWords