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Account suspended due to unverifiable billing information....?!

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello!

I know this topic's come up numerous times, but I haven't found any solutions in the other threads that have helped me solve the problem. 

 

I'm getting this error:

Your Google AdWords account has been suspended because your billing information in this or a related account could not be verified.

 

I've double and triple-checked my information, adding another credit card (both of which work with other vendors) and am still being rejected, this time saying that it's final. 

 

One thing I'm wondering about is that my business and ads are in Japan/Japanese, but my billing and CC info are in the US, because I'm American.  I can't find anything in the policies saying that this is out of the rules though.

 

Any help is greatly appreciated.  Thank you very much.

 

www.LivingEnglishSapporo.com

1 Expert replyverified_user

Re: Account suspended due to unverifiable billing information....?!

Top Contributor
# 2
Top Contributor

Hello there;
Please fill in this form;
A specialist will review the case;

https://support.google.com/adwords/contact/pf_suspended

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Account suspended due to unverifiable billing information....?!

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

MosheTLV,

 

Thanks for the response! 

I've filled that in, and got nothing more than I mentioned above.  An email simply saying that their decision is final and the billing information is unverifiable....No more particulars than that.

Re: Account suspended due to unverifiable billing information....?!

Top Contributor
# 4
Top Contributor

If decision is final  - I can't help further. Sorry

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’