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Account is being charged while ads not running

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi;

It is possible that your account being charged even when your ads are not running?

This is happen to my account. From last 2, 3 days my ad campaigns has been stopped due to billing issue. But surprisingly I noticed that Google adwords account still charged against interaction. My campaigns not visible to me anywhere. Please check;

 

adwords.png

Why this happened? what is wrong with my account? Anyone have facing this issue? 

 

Thanks

1 Expert replyverified_user

Account is being charged while ads not running

Top Contributor
# 2
Top Contributor

Hello,

 

Can you go to your billing details and find out for which particular dates, you are being charged. There is a possibility that your ads were running before you got some billing issues due to which ads stopped.

 

Pankaj

Account is being charged while ads not running

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi;

On 7th Dec, my account notify that your ads was unable to run due to amount over due. When I was checked the status of my campaigns they were stopped. Today I have open my account the it is showing same details as is the image.

 

Thanks;