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API-Tool works in sanbox but not in live-mode

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭
In the sandbox the account-structure can be read - The sandbox-user can see all clients and all campaigns of the clients. Thats why we think our tool works correctly. Now we wanted to switch to the live-user, but there we are not able to see the client-accounts of the client-center. When we login as a client we are able to see some campaigns but we are still not able to read the contents.
1 Expert replyverified_user

Re: API-Tool works in sanbox but not in live-mode

Top Contributor
# 2
Top Contributor

Hello and welcome,

 

I would suggest you to re-post this query in a dedicated Adwords API forum. This is the link.

 

Hope that helps!

Pankaj