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A google rep called me? Is it real?

Roz
Visitor ✭ ✭ ✭
# 1
Roz
Visitor ✭ ✭ ✭

I started a new job and someone called saying they work for google and they helped the last guy with their campaigns and he sent me a google calendar and his email is @google.com . Does google really do consulting for adwords?

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Accepted by topic author Roz
June 2017

A google rep called me? Is it real?

Top Contributor
# 2
Top Contributor

Hi Roz,

 

Yes, Google does give free help and advice to AdWords customers.

 

Yes, there are some fake Google reps out there.

 

An email at google.com sounds legit to me. If they really work for Google, they won't need your account password.

 

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Marked as Best Answer.
Solution
Accepted by topic author Roz
June 2017

A google rep called me? Is it real?

Top Contributor
# 2
Top Contributor

Hi Roz,

 

Yes, Google does give free help and advice to AdWords customers.

 

Yes, there are some fake Google reps out there.

 

An email at google.com sounds legit to me. If they really work for Google, they won't need your account password.

 

A google rep called me? Is it real?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Yes, it's not an unusual practice. Google representatives will contact you and offer some help especially if you're starting at a new position or create a new adwords account, etc.