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5-Star Rating Display Only Some of the Time?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I noticed when searching for our business on Google maps recently that our Adwords campaign would display our 5-star rating only some of the time. Is this a normal feature?

 

Best Regards,

Gavin R.

 

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1 Expert replyverified_user

5-Star Rating Display Only Some of the Time?

Top Contributor
# 2
Top Contributor

Hi @Gavin R

The screenshot you  uploaded shows both AdWords Seller rating and local listing;

>>"Seller ratings show as an automated extension in AdWords Search ads. These reviews and ratings primarily reflect customers' overall consumer experience with your business. We may not show seller ratings when the underlying reviews and ratings are unrelated to what's being advertised in a specific ad.

>>"Seller ratings—an automated extension—showcases advertisers with high ratings and can improve customers' trust in your business. Since it's an automated extension type, you don' t set up seller ratings or control when they show. That said, you can take steps to make seller ratings more likely to show with your Search Network ads.

https://support.google.com/adwords/answer/7233787

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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5-Star Rating Display Only Some of the Time?

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thank you for that!