AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

My Business
1.8K members online now
1.8K members online now
Follow threads that discuss the latest tips on how to get your business online… for free!
Guide Me
star_border
Reply

zocdoc appointment integration into google my bisiness on google search

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Business: Dr Anand Shridharani, MD

Address: 979 E 3rd Street Chattanooga, TN 37421

Telephone: 423 778 6942

https://plus.google.com/b/102805663904731005545/+Drshridharani3rdStreet/posts?gmbpt=true&pageId=1028...

 

My question is that some zocdoc subscribers have the ability to make appointments off the google my business page that shows up on google search. Ive changed the business name to match my zocdoc profile. Is there anyway to integrate that on your end. My partner in my practice has hid integrated automatically and Im not cure how this was done. His business name is Goudelocke Colin, MD.

 

Thanks

 

1 Expert replyverified_user

Re: zocdoc appointment integration into google my bisiness on google search

[ Edited ]
Top Contributor
# 2
Top Contributor

I never heard about any such zocdoc integration into GMB listings.
And searching for Goudelocke Colin, MD. I get an unverified Maps listing like https://goo.gl/maps/ifvBd57qMC82

or 

Screenshot 2016-06-08 at 16.48.14.png

(not at all showing zocdoc stuff)

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

Re: zocdoc appointment integration into google my bisiness on google search

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
See the zocdoc make an appointment section.

I can send your more screenshots if you would like.

Anand Shridharani,MD
Men's Health and Prosthetic Urology
Asst Professor
UT Chattanooga Dept of Urology
6178403990
www.DrShrid.com
@drshrid

Re: zocdoc appointment integration into google my bisiness on google search

Top Contributor
# 4
Top Contributor

Still not sure to what "zocdoc stuff"  you refer to?

Are you referring to what I highlighted in red on my new screenshot:

 

screencapture (37).png

 

if so: this has nothings to do with  and doesn't refe to the GMB knowledge graph for "Goudelocke Colin MD"

 

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

zocdoc appointment integration into google my bisiness on google search

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

We've achieved this by integrating Yext and GMB. However, it is now showing a Healthgrades scheduling option instead. We'd prefer it to be Zocdoc. If anyone can provide insight into controlling which option shows up, please let us know. Healthgrades is not preferred by our customers. Here's a screenshot:https://www.evernote.com/shard/s1/sh/94e127de-c439-4123-8b70-3d98fcab335e/f02a9147de0976d667322abe30...

zocdoc appointment integration into google my bisiness on google search

Top Contributor
# 6
Top Contributor

Hey @Robert L

Since you can't define this scheduling options through your dashboard and Google algos do this for you the only advice I can give you is contacting Business Support regarding this matter.

 

_________________________________________________________________________
Helmut Geissler, Google My Business Top Contributor   |  my G+ profile

zocdoc appointment integration into google my bisiness on google search

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

We're the marketing firm for the client listed in my example, and we will reach out to support. It honestly makes no sense for Google to have switched from Zocdoc to Healthgrades without ever notifying us. It's beyond frustrating to have little control over how our customers access our booking system, or book an appointment. 

zocdoc appointment integration into google my bisiness on google search

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

And, as a top contributor, I'd expect that you'd be able to point this out to the support team for review. Any additional help you can provide is appreciated Helmut. Thanks!